Terms and Conditions

By using the Website Speed Audit service available at https://pagespeed.one, both the client and provider agree to adhere to the terms and conditions as if they were printed and signed as a contract.

1. Definitions

Provider – PageSpeed.cz s.r.o., Líbalova 2348/1, Chodov, 149 00 Prague 11. ID: 217 54 055, VAT: CZ21754055. Registered at the Municipal Court in Prague C 406073.

Client – an individual or legal entity that has ordered the Service from the Provider

Service - a website speed audit from the user's loading speed perspective, described at https://pagespeed.one

2. Service

2.1. The Service consists of a preparation phase and an implementation phase. The output is a PDF report sent to the Client's email address provided in the order.

2.2. The Client orders the Service via the order form at https://pagespeed.one/. After ordering, the Client receives an automated email confirming receipt of the order, followed by a confirmation email on the next business day. At this point, the Service contract is concluded. The confirmation email will include a set of questions for the Client to complete and return by the specified deadline.

2.3. Before submitting the order, the Client can review and modify the information entered in the form and familiarize themselves with these terms. Clicking the “Submit” button is considered an action that clearly identifies the Service, price, Client, payment method, and confirms the Client's agreement with these terms and the order submission. The Provider considers the information in the order to be correct.

2.4. The Client declares that they have reviewed the content, scope, and nature of the Service described at https://pagespeed.one/ before submitting the order and, therefore, is not entitled to request a refund for the Service on the grounds that the Service does not meet their expectations.

2.5. The Service price applies to one Client website. If the Client orders the Service for multiple websites in one order, the price can be negotiated.

3. Confidentiality

3.1. The Provider and Client enter into a confidentiality agreement in this section of the terms.

3.2. The Provider agrees not to disclose, make accessible, or reveal any information, especially of a business nature, encountered during the provision of the Service, nor allow access or use:

1. technical or business data or other Client information contained in the set of questions and answers and applications shared for the Service, which the Client has marked as confidential.
2. other Client information marked as confidential (hereinafter “Confidential Information”).

3.3. The confidentiality obligation under section 3.2. applies except in cases where:

1. the Client has given prior written consent for such disclosure or use of Confidential Information;
2. a legal regulation or public authority requires disclosure or use of Confidential Information;
3. such disclosure or use of Confidential Information is necessary for the Provider's Service implementation in connection with cooperation with the Client,
4. such disclosure or use of Confidential Information is necessary for the Subcontractor's cooperation with other subcontractors within the Supplier's fulfillment, where the Supplier determines which subcontractors the Subcontractor will cooperate with, and/or
5. where it is permitted by any written agreement between the Contracting Parties.

3.4. Confidential Information does not include any information or data that is publicly available at the time of its disclosure or use.

3.5. The Provider is obliged to bind all persons used in the fulfillment of the Service for the Client, who come into contact with Confidential Information, to a confidentiality obligation at least to the extent of these terms.

3.6. The Contracting Parties expressly agree that confidential information under these terms must be individually marked as confidential.

3.7. The confidentiality obligation under these terms is agreed upon for an indefinite period.

3.8. No Contracting Party has the right to withdraw from this confidentiality agreement.

3.9. If the Provider demonstrably breaches any of its obligations under these terms, it agrees to compensate the Client for damages.

4. Client Rights and Obligations

4.1. The Client agrees to provide truthful information in the order and promptly inform the Provider of any changes.

4.2. The Client is obliged to provide the necessary cooperation for the Service implementation.

4.3. The Client has the right to an explanation of the Service output.

4.4. The Client agrees that the Service will be provided before the withdrawal period under § 1837 NOZ expires and, in such a case, the Client has no right to withdraw from the contract. This applies to both consumer and business Clients.

5. Provider Rights and Obligations

5.1. The Provider agrees to deliver the ordered Service to the Client.

5.2. If the Client does not provide cooperation within the deadlines specified in the Service, the Provider is entitled to suspend the Service until cooperation is provided. The completion period is extended by two days for each day of delay and by the Provider's workload on other projects.

5.3. If the Client delays cooperation by more than 14 days, the Provider may withdraw from this Agreement. Withdrawal does not affect the Provider's right to payment for work already performed on the Service.

5.5. The Provider reserves the right to change the terms and conditions after notifying the Client.

6. Payment for the Service

6.1. The Provider is entitled to request a 50% deposit of the Service price before starting its provision. The final invoice will be issued after sending the PDF output to the Client. The due date is stated on the invoice.

6.2. If the Client wants a contract confirmation, they must fill in the statutory body information in the order form. The Client is responsible for the accuracy of this information.

7. Other Provisions

7.1. These terms are valid from the date of announcement. The Provider has the right to change the terms. In such a case, the Service is governed by the terms valid at the time of the Client's order confirmation by the Provider.

These terms and conditions are effective from June 1, 2020.